KACE Product Support Question
K1000 disabled patches, cannot set them to active
05/13/2016 3580 views
I'm starting to use our K1000, and I'm trying to get patches setup and deployed. Under Subscriptions, "Activate New Packages" was not checked previously. I appear to have the patches downloaded, but all patches are marked Disabled.
If I go into the patches, and filter to see disabled patches, i can see the patches. However, if I try to set them to active, I get the error "Status not changed as one or more patch selected is in disabled state", even if I only choose one recent package.
What am I missing?
Answer Chosen by the Author
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Have you applied any labels under Subscriptions (at the bottom under Advanced Option)? If you have and that patch is not covered by any of the labels then it won't activate.
Answered 05/19/2016 by: tekCTRL