/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


K1000 - Change Server for Agent

07/24/2014 13358 views
Hi,

We currently have the KACE agent deployed internally and have the MSI package pointing to the internal DNS name. We want to switch this over to a Public DNS name.
1) Is there a way to change the existing agents from  say kbox.domain.local to kbox.companyname.com?
2) Do we need to rebuild the MSI package for external DNS name?

Thanks
2 Comments   [ + ] Show comments

Comments

  • Thank you Nico_K. This is probably off topic but I'm hoping you can help with this as well.

    We have 3 orgs currently in place is it possible to build 3 different MSI packages to automatically join those devices into their respective ORG? If not how can this be accomplished?
    • use org filters in system area to separate the boxes into their proper orgs.
  • Is there a way to remove the device from the old host via script?


Community Chosen Answer

6
Run a script via the KACE:
Launch $(KACE_APP_DIR)\amptools.exe with params “-resetconf host=xxx.
Please be aware that this needs a bit time, since the agent will be stopped, the amp.conf will be rewritten and the agent will be restarted.
This changes the host inside the installed agents.
For the future you need to change the msi
Answered 07/24/2014 by: Nico_K
Red Belt

All Answers

This content is currently hidden from public view.
Reason: Removed by member request For more information, visit our FAQ's.
This content is currently hidden from public view.
Reason: Removed by member request For more information, visit our FAQ's.

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ