KACE Product Support Question

K1000 AutoGenerated Service Desk Ticket Number

08/24/2017 1197 views


With regards to the k1000 Service Desk auto generated Ticket Number in the format of Tick:XXXX.

What happens when the incremented Number gets to 9999. Does the field automatically increase to have 5 digits instead of the 4 ?



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All Answers

Yes, our ticket ref numbers are over 20000 and climbing
Answered 08/24/2017 by: Druis
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