/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


K1000 AutoGenerated Service Desk Ticket Number

08/24/2017 1197 views

Hello.

With regards to the k1000 Service Desk auto generated Ticket Number in the format of Tick:XXXX.

What happens when the incremented Number gets to 9999. Does the field automatically increase to have 5 digits instead of the 4 ?


thanks

Jason

0 Comments   [ + ] Show comments

Comments


All Answers

0
Yes, our ticket ref numbers are over 20000 and climbing
Answered 08/24/2017 by: Druis
Third Degree Green Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ