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Systems Management Question


Is there a way to check if KACE is already on a PC from the PC without going to the administrator interface?

12/05/2014 12636 views
Just wanted to know if this is possible and if it is how? I have seen it in services sometimes but there have been PC's that it doesn't show up in service but I know KACE is on the PC. Also my company is using the K1000. I don't think that should have anything to do with the question though. Would like to know this for Windows and Mac.
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Community Chosen Answer

3
Hi,

first of all the service should appear in the services list.
The display name is Dell Kace Agent and the service name is called AMPAgent.
The executables are under C:\Program Files\Dell\KACE\ (for 32bit machine) and C:\Program Files (x86)Dell\KACE\ for 64 bit machines.
Then under %PROGRAMDATA%\Dell\KACE you'd see some logs and the amp.conf file as well.
You can have a look to the registry as well:
HKEY_LOCAL_MACHINE\SOFTWARE\Dell\Kace (32bit machines): the key is not removed if the agent was removed.

For Mac look under /Library/ApplicationSupport/Dell/KACE

Regards,
 Marco = StockTrader
Answered 12/05/2014 by: StockTrader
Red Belt

All Answers

2
If you open Task Manager, you should see the AMPAgent process if the KACE Agent is running on the machine.  You will have to show processes from all users to see it, so you would need administrator access on the local machine.
Answered 12/05/2014 by: nheyne
Red Belt

  • Awesome thanks. But do you know how I can check on Macs?
    • No sorry, not a Mac guy. I would imagine there is a very similar way though.
    • In Activity Monitor on Mac it will also show up as AMPAgent. Be sure to show all processes as it runs as root. Also see StockTraders reply for location of the data and binary files.
0

open a command prompte and type this in

cd c:\program files (x86)\dell\kace

runkbot 4 0

if that runs then its running. Other then that you could look under programdata for Windows 7 or use the above method that nheyne used.

Answered 12/08/2014 by: mikesharp1
2nd Degree Black Belt

  • Little correction , You will find "c:\program files (x86)\dell\kace" folder in 64 bit OS , for 32 bit location would be "c:\program files\dell\kace"
 
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