I have LDAP set up and tested and authenticating against AD.  Problem is, if I go to the URL of the Kase appliance for the servicedesk, I don't won't end users seeing the management center console login.  Is there a specific link, i.e. http://mycompanyKbox1000/servicedesk that I can use.

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You can use the following: K1000/userui/ticket_list.php

But the user muss always login into the main page.

Answered 04/29/2013 by: Nico_K
Red Belt

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