KACE Product Support Question

Is it possible to create a rule that can be executed when a ticket change occur.

02/09/2016 459 views
I have a date field in my ticket which i would like to update whenever the owner of the ticket is changed
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Answer Chosen by the Author

Yes, create the ticket rule and select the ON Ticket save option from the Run on option at the base of the Ticket rule screen
Answered 02/09/2016 by: Hobbsy
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