KACE Product Support Question
How to show new process in User ticket submission page
07/15/2016 537 views
I am fairly new to ITNinja and Kace
My question is I want to use "processes" in service desk to handle my company's new hire process.
Is there a way for my HR team to go to our user ticket submission portal and select "process" instead of "select a queue" when they are submitting tickets.