I want to create a simple web form for users to log tickets. Upon clicking submit, my script will create and email which will feed into K-Box. The mechanics of how this will feed into kbox is what I need. Note that the source of the ticket which I'll use for logging into K-box will be a constant--just an email like support@stockton.k12.ca.us. Somewhere else in the body of the email, I will merge the contact information so it is not lost.
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The documentation talks about using tokens to set the parms of the ticket.

With your submission you will probably want the email address of your form (the address these submissions come from) to be listed as a ticket owner. Also want to also parse the submitter's email address and have
Answered 07/21/2011 by: GillySpy
Seventh Degree Black Belt

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