How to make K1000 helpdesk block an email account from creating tickets.
Is there a way to make K1000 helpdesk block emails from specific email addresses? When people put up an auto reply for Out of Office anytime anytime an email from Kace goes to them the auto reply creates a ticket.
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Posted by:
Nico_K
11 years ago
you can use this how to and change the SQL statement partially.
http://www.kace.com/de/support/resources/kb/article/how-to-handle-out-of-office-email-loops-help-desk
Posted by:
Timi
11 years ago
Here is a thread that went over this:
http://www.itninja.com/question/users-auto-reply-created-900-help-tickets
