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KACE Product Support Question


How to automatically pull locations from devices

06/20/2020 622 views

Good afternoon,


My question is how can one pull a location from a device that is listed as "unassigned"? My team and I are transferring assets from SCCM to KACE.


Thank you,

Thomas

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The answer is that you can’t, in KACE the location value associated with a device is actually an asset value and is not auto assigned in any way.

if you have an assigned owner for a device and the owner has a location that is imported into their KACE user account, then it is possible to write a ticket rule to assign that same location value to all assets owned by that user.

Answered 06/21/2020 by: Hobbsy
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