KACE Product Support Question

how to apply new agent update

12/10/2018 2852 views

hello all

just saw that the k1000 agent has a new update for 8.1.53. I have never updated an agent using the k1000. how do I go about grabbing the update itself and make it available to https://vk1000.companyname.com for user to download and install on their machines? Also I would like to know how too as well download the agent itself and make it a script and a label to push out to everyone. 

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All Answers


If the agent update advertised:
Go to Settings | Provisioning | Agent Update
Click to update.
Click in the upper part to:
"Enable" and add all nessesary labels, machines or ALL machines.
Then the machines update automaticly.

You can also download the latest agent bundle from support.quest.com and upload the bundle on this very location too.

Answered 12/10/2018 by: Nico_K
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