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KACE Product Support Question


How do I use the Repackager?

11/06/2008 8825 views
I am trying to repack Zone Alarm with all the bells, whistles, and serial number to be installed on a second computer. Maybe I don't understand the purpose of AppDeploy, or how to use it. I thought it was to gather up all the files and registry entries in order to do a complete install on a second computer. Please help me, or correct me, accordingly.

Thanks,
Arnie
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All Answers

0
You are correct in what it does. More detailed documentation will be provided with the final release soon, but how to use it is currently documented here: http://itninja.com/blog/view/appdeploy->-appdeploy-tools->-how-to-use-the-appdeploy-repackager

If you have any specific questions, please let me know!
Answered 11/06/2008 by: bkelly
Red Belt

0
Fantastic!

Thanks for your help.
Answered 11/06/2008 by: cattlebaron
Senior Yellow Belt

0
Well, I did get it to build the msi, but whn I went to install it on the second computer, I just got errors. Looks like it was having trouble with the registry.
Answered 11/06/2008 by: cattlebaron
Senior Yellow Belt

0
The final build is due to release today, and should address the registry issues you are seeing which was identified (and hopefully corrected) in testing.

Thanks,
Bob
Answered 11/07/2008 by: bkelly
Red Belt

0
Where is the new release?
Answered 11/08/2008 by: cattlebaron
Senior Yellow Belt

0
I guess there is a delay on the release.
Answered 11/08/2008 by: AngelD
Red Belt

0
Friday was the plan, but there are still a few last minute issues being worked out. I won't speculate what day, but I fully expect the release to happen this week (by Friday the 14th at the latest).
Answered 11/09/2008 by: bkelly
Red Belt

0
I am trying to repack Nero Ultra 7 so I can put it on my other computer. For some reason, when I tried to install Nero on my first computer, it failed. I thought I would install it on a clean machine and do a repack, but the repacker freezes near the end of the compare. I hope this is corrected in the new release so I don't have to completely rebuild my disk.
Answered 11/09/2008 by: cattlebaron
Senior Yellow Belt

0
If you are not repackaging on a clean system, I would strongly recommend you do. While I've never seen the snapshot hang as you describe it, I would expect that the more junk on a system that needs to be scanned and compared the greater the potential for problems. That said, you should definitely not repackage an MSI and Nero 7 is provided as an MSI by the vendor. Please see the Package Knowledge base for details on how to customize the silent deployment of this application: http://itninja.com/link/techical-guide:-silent-install-for-storagecentral-srm-5.07
Answered 11/09/2008 by: bkelly
Red Belt

0
Actually my Nero file is an EXE. I'm not worried about a silent install. When I try to install Nero on my main computer, it tells me that I need Directx 9c. I previously installed Directx 9c, but the dxdiag says it is still Directx 8. My test machine actually say Directx 9. I'm trying to overcome that error to get Nero to install on my primary machine without having to completely rebuild it.

I am trying to repack on a machine with very few programs installed. I use it to test new programs before I put them on my primary machine.
Answered 11/09/2008 by: cattlebaron
Senior Yellow Belt

0
If you run that EXE setup and then look to your %TEMP% folder, you'll probably find the MSI it is hiding from you.
Answered 11/09/2008 by: bkelly
Red Belt

0
What I really need is a way to uninstall Directx so I can reinstall it correctly.
Answered 11/09/2008 by: cattlebaron
Senior Yellow Belt

0
Have you tried to download and install the DirectX 9.0c redistributable?
http://www.microsoft.com/downloads/details.aspx?familyid=9226A611-62FE-4F61-ABA1-914185249413&displaylang=en
Answered 11/09/2008 by: AngelD
Red Belt

0
Yes, and it looked like it installed, but dxdiag and Nero still say it's directx 8.
Answered 11/09/2008 by: cattlebaron
Senior Yellow Belt

0
How do I deal with the registry part? I don't know what to select or remove.
Answered 11/16/2008 by: cattlebaron
Senior Yellow Belt

0
It takes a bit of skill, but it is not hard to develop. You need to remove the files and registry items that do not belong to your setup. The registry is a bit more challenging-- I recommend removing things with names like Cache, MRU, Temp, Crypto, etc. The good news is that the things you remove will be remembered for next time (along with the description you specify). Use a clean machine, perform only the installation and leave HKCR alone.

All that said, repackaging DirectX could be a problem as it contains many system files. If it insists on v8, use the redistributable for v8 prior to your application installation. You cannot repackage MSI setups without problems and you'll see hundreds of recommendations not to do so throughout AppDeploy.

Best of luck,
Bob
Answered 11/17/2008 by: bkelly
Red Belt

 
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