How do I speed up kace?
I inherited the responsibilities of being the Kace admin a few months ago. recently, I have noticed slowness and the lack of functionality. As of right now we have an issue with:
- the web “admin console” pages are not loading
- slowness in general.
- tickets not emailing upon reassignment/creation as it once did.
- and the system reporting that it patched a device, but hasn’t.
However, we do not have any network issues going on at this time. It takes several refreshes to get to the kace admin home page or system page. To my knowledge we were updated to 9.0 before my predecessor left. The system seems to be getting slower and less functional by the day. How can I Correct this?
Please specify if yours is a Virtual machine OR a Physical Poweredge server.
Share the hardware specs currently in place.
We had a similar issue with general slowness and tried so many things to sort it. Our solution was moving it from the datastore we had it on (which was being used by others), making a new separate datastore dedicated to KACE. Once we done that, I noticed speed increased ten-fold.
I was doing uploads, managed installs and other various timed checks in order the see the improvement. I think I tried uploading a 200mb file which originally took about 2hrs and ended up getting it down to a consistent 10 minutes with the datastore solution.
It's as though the read/writes IO's are very intensive that if other applications are using the datastore at the same time, it gets heavily throttled.