KACE Product Support Question

How do I capture an image of a Windows 8 ultrabook that doesn't have a wired network card?

07/24/2013 2047 views

We recently purchased a Lenovo ultrabook that has Windows 8 Pro on it.  Normally I would just do a PXE boot to capture an image of a PC or laptop but this ultrabook only has a wireless card.  Is there anyway to capture an image of this ultrabook to the K2000?  Any suggestions would be greatly appreciated.



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Community Chosen Answer


We use dongles.  You will have to add the drivers to your kbe for the the dongle, and if the usb port is 3.0 you may need to add those drivers also.

Answered 07/24/2013 by: SMal.tmcc
Red Belt

  • Do you load the boot environment onto a USB key? The dongle I have can't do a PXE boot. I loaded the dongle driver. Going to load the USB 3.0 driver now to see if that makes a difference.
    • we have a usb boot stick we use, the bios does not know about the device
  • Managed to get it to connect with the Kace with USB to ethernet dongle. Just had to load the drivers into the KBE folder and rebuild the boot environment. Now I just need to see if I can capture an image with no issues.


All Answers


Get yourself a handy dandy usb to ethernet adapter (or two)!

Answered 07/24/2013 by: jegolf
Red Belt

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