I am attempting to setup a change management queue where I would like to have a process automatically kick off to get approvals from certain individuals through a process.  I created the process and now I just want to figure out how to get it kicked off using certain attributes on the ticket, i.e. Ticket Status, no Child tickets present.  Anyone know how to do this?
1 Comment   [ - ] Hide Comment


  • So are you asking how you turn a ticket into a process, dependant on the data within the ticket?
Please log in to comment

There are no answers at this time
Answer this question or Comment on this question for clarity