has anyone taken snapshots of their KACE SDA in VM/VSphere, is it possible/recommended?
We want to have a back out plan for our Kace SDA incase something goes wrong during appliance updates/upgrades. We are running our Kace SDA VM on a VSphere client and we were wondering if the Kace appliance supports snapshots.
it is possible, but it is not supported/recommended.
If you want to do a secure snapshot, you should shutdown the appliance and then snapshot.
How about using the internal backup functionality with exporting all packages regulary to an external share?
See here: https://support.quest.com/kb/4268543
From my experience: snapshots would usually work but you can destroy cause a FS corruption with that (with Hyper-V it is very often the case, with vSphere it is rare but can happen too) and then you need to contact support for fixing that (a restore from the backup is faster if you have it handy on a new appliance)