KACE Product Support Question
Getting the K1000 to patch immediately during Patch schedule
03/07/2016 2850 views
At some point in the updating of our K1000 a setting has been changed or a bug has been introduced.
I utilize our K1000 to deploy security patches to our production environment. These virtual machines are crucial to our environment so I can't simply schedule them and let it run at any time. So my routine in the past was the set up certain groups with a patch label attached. Then click run now. In the past it would start the detect within a few minutes and then proceed along the patching/rebooting/verifying steps.
Now when I try the same patching using the same method the status simply says "Scheduled". Then at some point the detect and patch will occur, but that can be hours later. I have tried doing a force inventory so that it triggers the patch, but that hasn't worked either. We get very defined windows for patching so it makes it almost impossible to use the patching in the manner that is available right now.
Any help is appreciated.
I'm on 6.3.113399. I have about 700 inventoried machines, but my inventory frequency is set to 15 minutes which allows for 53 connections per minute.
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With an inventory frequency that high your appliance might have a backlog of tasks. You really shouldn't need to inventory your machines that frequently and your machines are probably constantly running the KInventory process. Under settings, Provisioning, Communication Settings what is your task throughput and current load average? You might also want to look at Settings, Support, Display Agent Task Status to see how many tasks are waiting.
Answered 03/08/2016 by: chucksteel