Hi all

i am attempting to sequence an application in 4.6sp1

the first part of this is to install a gateway client, this works fine manually but when the sequencer is monitoring i get an error

1939 - could not be configured. this could be a problem with the package or permissions.


This seems to only be an issue when sequencing in app-v

any suggestions on how i can get this working, since i cant start the service it could be an issue.

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What's the name of the software you are trying to sequence.
Maybe not compatible? 


Answered 01/21/2013 by: jaybee96
Red Belt

  • sunrise clinical manager, the part that doesnt work is the allscripts gateway 3.0
  • Try to export the settings of the service from registry in a nativ installation and import them during sequencing.
    Then start the service manual in a cmd with privileged rights. Sometimes this workaround works.
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