KACE Product Support Question
K1000: Email to both a specific email address plus the submitter in a single email
I manage to get KACE to send to emails to both a specific email address and the submitter's email address by having this line :
CONCAT('firstname.lastname@example.org', ',', SUBMITTER.EMAIL) as NEWTICKETEMAIL
However, KACE send two separate emails, one to email@example.com and one to the submitter email address.
Anyone know if there is a way to get KACE to send one email to both email addresses ? Even better, if it can send as a TO to the submitter and a CC to firstname.lastname@example.org
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