KACE Product Support Question
Email Not Working On K1000 7.1.149
05/25/2017 1357 views
Quick background. We are currently running a K1000 6.4.120756. We decided to spin up a new K1000 7.1.149 with all new queues, etc. Basically so we can start from Ticket 0001. Accept for the layout of the queues, and the DNS and IP Address. Nothing else has changed. We are not able to get Emails to our Support team from the KBOX when a ticket is submitted via the portal. Quest support is telling us stuff like we need an MX Record, we need a different Subnet, we can't have the same ALT Email address for each queue. But all the things they are telling us to fix it working no problem on our current KBOX. The one question they can't answer me is can I have two KBOX's running at the same time?