I have an Owner that is receiving duplicate email messages any time a Kbox notification goes out to him (ticket changes, reminders). Does anyone know of what might be causing this?
0 Comments   [ - ] Hide Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity


Can you verify the owner is not category CC, ticket CC, or part of a custom ticket rule?
Answered 09/21/2010 by: cblake
Red Belt

Please log in to comment