Systems Management Question

Does anyone know of a way to launch Desktop Authority backend support from the computer inventory or ticket system in KACE? Similar to the RDP, UVNC options.

03/15/2016 1571 views
Have both KACE 1000 and Desktop Authority. Would like to use both with jumping out of one and into the other.
1 Comment   [ + ] Show comment


  • Can't you set up a machine action to call the URL of the DA console, or add a link field into your service desk tickets to do the same?

All Answers

We use both, and have a machine action set up that opens the Desktop Authority Expert Assist. The command that worked for us is: iexplore.exe https://KACE_HOST_NAME:2000
Answered 03/25/2016 by: mragauthier
White Belt

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ