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Disk capacity report - Auto open ticket

I promise I searched and didnt see anything on this. Is there a way to have the result of a report automatically open a ticket?  So if report has data, open ticket and place report in summary?


Sorry in advance if I missed a thread on this.


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Answers (2)

Posted by: Nico_K 2 weeks ago
Red Belt
0

yes, this works.
1. You setup the report as scheduled.
2. You let it inform you if it has results in it
3. You use the service desk email as target.


Comments:
  • I feel dumb. thanks. - barchetta 2 weeks ago
    • I would not say that you should. I would say more: topic blind - Nico_K 2 weeks ago
Posted by: Hobbsy 1 week ago
Red Belt
0

Or if you don't want to wait for the report schedule to run and want to know more quickly for specific machines you could also use a Notification to send the email and log the ticket


Comments:
  • Im not following.. use a notification? Can you expand please Hobbsy? - barchetta 1 week ago

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