KACE Product Support Question
Deploy Issues because of KACE Agent Service Logon Credentials
we have a problem to deploy MS Dynamics NAV 2013 and Config UltraVNC Access Group based on Domain Groups in our enviroment.
First we have install NAV with a simple batch what installed the whole programm parts what we using, for the config we using a simple XML file (Install via: setup.exe /config myconfig.xml) and it work without of any issue.
Now we have a KACE 1000 Appliance and whant use it for this work, but KACE can't install NAV, we have change and test all possible solution, the Setup of NAV don't work with the KACE Agent (the copy task works well - but the installation don't start).
We have find a possible solution: stating the KACE Agent Service with Domain Credentials/User - and look: now the Setup of NAV works - but that can't be a solution - or is it possible to give the KACE Agent Service Domain credentials in the services and not "Local System"? (and yes we have test it with runas to start the setup).
Nearly the same problem is with UltraVNC to setting up the ACL List based on Domain Usergroup - with the KACE Agent the command "MSLogonACL.exe /i /o mylist.acl" dont add the domain user groups, when we change the service account logon credentials to a domain account it works.
This looks for an Permission Issue of the KACE Agent - any suggestions how it be can fixed - maybe how to change the logon credentials for the KACE Agent Service (Domain wide)?
Thanks for you Support