KACE Product Support Question
Dell Optiplex 7040 slow to image through K2000
08/02/2016 3240 views
We've recently bought a bunch of Optiplex 7040's and I've noticed that the "Copy image from server" task is taking way longer than with other models we currently use. When trying to image this model, when it gets to this point it initially estimates the time to take 6 hours and 50...it usually finishes in about an hour and 15 minutes, but every other Dell model I've worked with clears this step in 30 minutes or less.
I'm pulling the image down from a local RSA, both the RSA and 7040 are connected to the same switch. I've updated by WinPE10 drivers to latest which didn't help, I've also tried downloading the network driver directly from Intel, importing that into my K2000 and making another new KBE but that also did not help. For what it's worth, the rest of the imaging process, Applying the image, pulling down drivers, etc. seems to happen at normal speeds.
I'm hoping someone might be able to point me at a solution or work around that I might be missing. Thanks!
Answer Chosen by the Author
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Try using our KSWIM (KACE Streaming WIM) package. This will actually cut out the "Copying Image from Server" portion of the WIM deployment and direct deploy the WIM to the device. When working with an RSA, make sure to sync over the originating WIM and the KSWIM version.
Answered 08/03/2016 by: andrew_lubchansky