KACE Product Support Question

Customizing "Email Ticket"

05/20/2015 913 views

I would like to customize "Email Ticket" format, similar to "Email on Events" customization, but I don't know where to start.

Can someone point me to the right direction?

Thank you.

Answer Summary:
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Answer Chosen by the Author

In the queue configuration under Email on Events, click Customize Emails. There is a template for Email Ticket Manually. I'm using version 6.3.

Answered 05/21/2015 by: chucksteel
Red Belt

  • Time to upgrade from 6.2.... :) Thanks Chucksteel !

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