Creating new licenses issue in Asset Management

Hi All,

Noticed an issue when trying to create a new license. I want to add my cataloged software onto this license. When I try to create a new license (Asset Management - Licenses - New), the "Applies to Software" field already have some software filled in. I'm unable to remove them. I want to add software onto the "Applies to Cataloged Software" field.

However, when I navigate to Inventory - Software Catalog, select a software, and add a new license from that screen; it would allow me to create a new license fine. Once created, I'm able to add other Cataloged Software into that license. But, if I try to remove one afterwards, it would delete all the Cataloged Software I have entered previously and have the same software included in the "Applies to Software" field.

Any help is greatly appreciated!

1 Comment   [ + ] Show comment
  • Can you explain why you can't remove the selected items in Applies to Software? You should be able to Ctrl-Click on the selected items to have them become unselected. - chucksteel 2 years ago
    • Oh wow, I thought there would be a Remove button as compared to the Applies to Cataloged Software field.

      The Ctrl + Click de-selected the software and I was able to create the license.

      Thanks chucksteel! - james.chenE46 2 years ago

Answers (1)

Answer Summary:
Posted by: james.chenE46 2 years ago
White Belt

Top Answer

Answered by following chucksteel's suggestion

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ