Best Practices Question
Combining Service Desk Tickets in K1000
04/12/2018 828 views
Is there a way to combine several service desk tickets into one ticket without having to string tickets together with the "Add Ticket" feature which only allows me to add 1 ticket? I have an issue that has about fifteen related tickets. I'd really rather not connect these via that feature. I would like to see a better way that they could be combine via issue rather ticket number.
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