KACE Product Support Question
Can you help me re-install the latest K2000 from iso BSD hangs up.
06/11/2015 1249 views
A K2000 server update gone bad has forced us to download the latest iso for the K2000 and attempt to do a fresh install. I boot from the DVD burned with the iso sent to my by KACE support and I am prompted to go through the BSD set up. I get as far as partitioning the drive and selecting USA as the language. From this point on I need some direction on what version and parts of BSD to install. I have tried several options and it always prompts that it can not install this or that package and choosing yes or no on a prompt just leads you back to the same menu. I can't find any documentation searching the KACE support portal and I have been on hold for over 1.5 hours on the support line. We are in the middle of rolling out new PCs and this is having a big impact on business. I have opened a ticket also, but I need someone to point me at the documentation or help with this ASAP. Thanks...dn
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Support sent me the proper instructions. We are now up and running. Thanks all.
Answered 06/11/2015 by: dnorwood