Systems Management Question

Can not receive when user issue ticket on service desk.

05/21/2019 580 views

We can not receive when user issue ticket on service desk but we can receive mail when test connection of smtp setting.

This problems occur after upgrading to version 9.1.317

1 Comment   [ + ] Show comment


All Answers

This content is currently hidden from public view.
Reason: Removed by member request For more information, visit our FAQ's.

There is currently no notification coming to the mail. You can see our settings from the checkbox in the image below.

Answered 05/22/2019 by: sirilak.phamorn@bandogrp.com
White Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ