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04/19/2010 4638 views
How can you enable remote control integration with Bomgar? I know you can edit Settings/General/Machine Actions but just not sure how to enable the integration.


Thanks Kevin
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The machine action just launches the program if it is installed on your machine.
Bomgar is not running on the KBOX, so it must be installed on your machine and the machine you are trying to connect to.

"%ProgramFiles%\\Bomgar\\Representative\\[REPLACE WITH BOMGAR SITE NAME]\\bomgar-rep.exe" --push KACE_HOST_IP
Answered 04/25/2010 by: KevinG
Second Degree Green Belt

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If you need more info about deploying Bomgar check out this Blog I wrote!
http://www.itninja.com/blog/view/bomgar-integration-101

Also Check out this video to explain the functionality of Bomgar!
http://www.itninja.com/blog/view/kace-how-to-video-series-dell-kace-and-bomgar-integration-video

Answered 01/31/2013 by: c_brock
Third Degree Brown Belt

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