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KACE Product Support Question


Archive Pending - How to Remove?

02/18/2019 571 views

We discovered a device went into "Archive Pending" after being offline over a month. For whatever reason, the only way I was able to get the server to show alive in KACE again was to run the amptools.ext HOST=vvvvvvvvvvvv cmd and it immediately showed up in KACE again. However, its still has the "Archive Pending" icon next to it. How do I get it out of this state?

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I answered my own question. 

ASSET MGMT > Find the Pending Archived Server and click on the first server name URL > Undo Pending Archive at the bottom of the screen. 

Answered 02/18/2019 by: lama01
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