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KACE Product Support Question


allowing kace to update via public ip

07/10/2015 1808 views
Hi All.

In our environment kace agents can be updated only when machines are connected to domain network that is office network.. It cannot update when user is working from home and connected to public networks..we are planning to make kace agents communicate and update in both office and public networks ..is there any risk in setting up kace to communicate both in  public ineternet and office network???? What's the risk in opening up the port 52230 when it is given access over internet ?? That is making  kace agents to update or  communicate over internet ???thanks
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Just enable and get SSL working (if not already) before opening any ports, NATing, and exposing the kbox to the Internet. The benefit of tracking and updating your laptops is nice. We found missing hardware once we did so.
Answered 07/11/2015 by: jegolf
Red Belt

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many customers do this. 
Using VPN would be a good thing,
You can also do it as you planned it.
You need a few more ports than 52230, btw.
Full list here:
https://support.software.dell.com/kb/111775
Important are 52230 and 80/443 (depending on SSL or not)
Answered 07/12/2015 by: Nico_K
Red Belt

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