KACE Product Support Question
Agent Checkin Schedule's
10/20/2015 1478 views
We are new to use the Kace 1000 and are using the Kace agent on our full desktop and our VMware Virtual Desktops. We noticed a significant drain on the VDI resources when the kace agent was checking it. To avoid this we have pulled back the agent checkin window to 11pm to 7am. This causes us to miss the faculty systems who are on campus during the day.
Is there a way to separate the agent checkin window for our VM vs our full systems? We do have to smart labels that cover the two different device types.
I have heard there are also organizations that can be used but I don't think we have the Kace license that allows us to do this, or we're unsure of where the setting is.
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