Software Deployment Question

agent 10.0.113 GPO tool not working

10/16/2019 404 views

Hi all

Seems to have a issue with the agent_msi_provision.bat 

anybody else had that problem?

gives me a msi error 1619

check the the files are in the proper folder on my k1box. all is there.

tried running it as admin also. not sure what is the problem

6 Comments   [ + ] Show comments


  • I would recommend making a copy of the installation files and moving them into a windows share that you control the permissions of. Then use the tool to create a distribution based on this new file location.
  • thanks will try this
  • thanks will try this
  • We have put the MSI into a windows share and updates GPO with the GPO provisioning Tool so im wondering how long it will take to see the new agent installed after inventory?
  • is running the provision tool and create the GPO will install the latest agent over the existing ones? or do i have to run a uninstall first?
  • What ended up working for me was enabling the SMA Device to update the agent Because i was confused in thinking the GPO would override the old agent but KACE Support says that the GPO will only install the agent for the first time and not update it.

All Answers


most likely the MS update that occurred earlier this year that stops you form connecting as guest to a samba share.  To see if that is the problem on a machine that will not provision click on start and do a \\kbox.your.url and see if a window opens or an error occurs.

Answered 10/16/2019 by: SMal.tmcc
Red Belt

  • we put the files in the domains netlogon share in a subdir.
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