Adding Additional Administrators to K2000
Hey folks. One of my colleagues is no longer with our firm & the KACE appliance administration has passed on to me. I'm trying to do some training to offload it, but want to be sure I'm following best practices.
I able to get to our K2000 dashboard and can see the configuration for Users and User Authentication, however I'm having a hard time adding a new user to the Accounts (with LDAP sync).
Here's the scoop. We have 2 OU's being observed currently. One is a user's OU (our Helpdesk personnel reside here) and one is our SA's OU (Our Engineer/Architectural wing's accounts are here). I'm looking to add specific people from each. The gentleman who came before me has 6 of our 8 accounts added, however I'm not sure on the practice on specifying new folks.
Any guidance or guides to help would be greatly appreciated.
at first review this article for the basics:
And a good approach is to setup a group in your active directory for what you need and import the users from this group.
Since you are new with KACE you should also review the KKE (Training) videos and courses
Also you should think of booking a training if you need to learn more. https://support.quest.com/training-product-select (some are free, some need a payment)
You also should mark the Online UserKON in your calendar: https://www.itninja.com/blog/view/5-things-youll-learn-at-kace-userkon-2021-free