With more than 650,000 residential and business customers relying on Westar Energy for their energy requirements, the need for an always available IT infrastructure is absolutely critical. Â“WeÂ’re tasked with supporting 1,500 end-users, many of whose ability to do their job directly impacts the quality of customersÂ’ lives and the performance of their businesses." explains WestarÂ’s IT Manager, Russell Dyke. "As a result we need to have absolute faith in the core tool we use to administrate our IT infrastructureÂ– and we have that in INSYSTEKÂ’S NSMC (Network Services Management Console)."
Â“We chose INSYSTEKÂ’S NSMC" continues Dyke, "because it not only met our security patching and server monitoring needs, but it provided an integrated set of centralized systems management tools, giving us the ability to fully audit systems in our network, distribute software and monitor our whole environment for performance and availability. It implemented quickly, with no intensive training needed and was really straightforward to use.Â”
Prior to acquiring the NSMC, Westar Energy was using a combination of various tools from different vendors, as well as manually administering an unnecessarily large amount of IT tasks. The company needed to truly integrate and centralize the management of their IT infrastructure, but in a manner that would provide them with the stability, reliability and security necessary for meeting an always-up IT infrastructure requirement.
Â“The NSMC also provides the only true AgentlessÂ™ systems management product on the market to my knowledgeÂ” stresses Dyke. Â“Other companies claim they do not have an agent, but as long as they need non-native code on the local workstation, they have an agent. An agent-free network is very important to us from a resource, security, and stability perspective.Â”
Westar is able to not only secure the integrity of the remote system with the ability to quickly and unobtrusively apply security patches, but are also able to keep a track of the physical location of the remote system. The NSMC software distribution and data collection processes allow us to deliver security code and locate equipment without having to dispatch a technician.Â”
"The ability to comprehensively drive down IT costs and secure the IT infrastructure is imperative to remain competitive in today's marketplace." commented Richard Carlsen, CFO of INSYSTEK, Inc. "Our IT management solutions allow Westar Energy to do just that."
With INSYSTEK IT management solutions, Westar Energy is able to stay true to their motto and keep Â“doing what it takes to keep the lights onÂ” maintaining an always-up IT infrastructure, freeing-up scarce IT resources for other business critical projects and meeting their customersÂ’ energy requirements around the clock.
INSYSTEK, Inc. has established itself as a leader in AgentlessÂ™ IT management software, supplying solutions that enable PC auditing / inventorying, software distribution/removal, and server performance and availability monitoring capabilities to clients in business, government, education and healthcare in the United States, Canada, United Kingdom and South Africa.
More information on the full range of INSYSTEK AgentlessÂ™ IT management solutions, including free trial versions, can be found at www.insystek.com or by calling toll-free 1-877-467-9783.