Innovative ON Solution Enables World's Most Popular Cruise Line to Create "Floating" IT Environment, Lowering IT Costs while Enhancing Guest Satisfaction

Waltham, MA (Aug. 12, 2003) – ON Technology (NASDAQ: ONTC), a leading provider of enterprise infrastructure management solutions, today announced that Miami-based Carnival Cruise Lines, the world’s largest and most popular cruise line, has successfully begun its implementation of ON Technology’s advanced software solution. The implementation includes remotely managing more than 4,000 business-critical computers and devices on Carnival’s 19-ship fleet, as well as all PCs within its reservation centers and corporate headquarters.

“The ON Technology solution enables us to create a robust and reliable management infrastructure for all our computing systems, whether they’re located in one of our reservation centers or in a ‘floating’ IT environment thousands of miles away on a cruise ship,” said Douglas Eney, Staff Vice President of Systems Support and Technology for Carnival Cruise Lines. “By automating our existing IT processes, the ON solution significantly reduces IT costs while simultaneously enhancing guest satisfaction by allowing us to continuously update and fix remote systems in real-time, without deploying IT personnel.”

The ON solution enables Carnival to lower IT costs by automating the provisioning and ongoing management of all devices such as Point-of-Sale (POS) terminals and PCs in its “24/7” reservation centers. At the same time, it maximizes guest satisfaction and ensures minimal downtime via real-time software and security updates as well as one-click disaster recovery for critical systems.

“We are pleased to welcome Carnival, one of the most recognizable names in travel, to the ON Technology family of enterprise customers,” said Robert L. Doretti, Chairman, President and CEO of ON Technology. “This implementation demonstrates once again that our solutions uniquely satisfy the demanding requirements of distributed enterprises which require management over a broad range of wired and wireless networks.”

Unlike traditional management solutions which can only be used to manage systems that are connected over high-speed LANs, ON’s innovative solution allows highly-distributed enterprises like Carnival to manage both LAN-connected systems and remote/mobile systems from a single integrated console – even over intermittent low-bandwidth connections such as wireless networks. ON’s solution is also unique in managing any function on any remote device, including operating system deployment and disaster recovery, which differs from conventional solutions which can only be used to deploy applications and updates. Carnival is also utilizing these advanced capabilities to perform an unattended, enterprise-wide deployment of Microsoft Windows 2000® for all its PCs and servers.

About Carnival

Carnival is the largest and most popular cruise line in the world with 19 “Fun Ships” operating voyages of three to 16 days in length to the Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, the Panama Canal, Canada, New England and Bermuda from homeports throughout North America. The line currently has three new ships with an estimated value of $1.3 billion scheduled for delivery between now and 2005.

About ON Technology Corporation

ON Technology empowers IT organizations and service providers to manage the full lifecycle of their computing systems over large-scale corporate networks. Our solutions are used to rapidly and reliably deploy critical applications, operating systems, and content to desktops, mobile PCs, handhelds, servers, retail point-of-sale (POS) terminals and banking workstations. Our customers leverage our solutions to significantly reduce IT costs, improve availability and reliability of business-critical applications, and enhance both IT and end-user productivity. ONÂ’s management solution has been chosen by more than 925 enterprises worldwide to manage in excess of 1.1 million networked computer systems. For more information visit ON TechnologyÂ’s web site at or call 800-767-6638.