Easy Installation in Hours, Not Days

ALPHARETTA, GA, January 18, 2005 – NetSupport, Inc. announces NetSupport DNA 2.1 PC asset management software. This latest release offers a range of updates including enhanced software inventory, an updated user interface, new internet metering settings, an application packager enhancement, DNS support added and a more extensive query tool. Current DNA 2.0 users are able to use the On-Line update facility.

NetSupport DNA 2.1 includes hardware and software inventory, software distribution, application and web metering, query-based reporting, a web-based help desk component and remote control functionality. NetSupport DNA can be implemented in hours, not days. As an out-of-the-box solution for IT managers, NetSupport DNA eliminates hidden implementation and training costs.

“A majority of organizations do not have efficient ways of keeping track of their IT assets,” says Dave Auwarter, President of NetSupport. “That opens them up to dangers like system downtime from improperly implemented upgrades, potential licensing violations, poor customer service, overpaying on license fees and improper usage of software and the internet by employees. With NetSupport DNA, IT departments at small and medium-sized firms can know what hardware and software they have in place, monitor application usage, budget more accurately for upgrades, improve their in-house IT support and performance and even track Internet usage – all resulting in greater efficiency and reduced IT costs.”

About NetSupport, Inc.

NetSupport, Inc. is headquartered in Alpharetta, GA with offices throughout the U.S. & Canada. Their portfolio of PC management products includes NetSupport Manager, School and DNA. For information on NetSupportÂ’s products and a free 30 day trial, visit or call 1-888-665-0808.

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