Empirum Allows Remote PC Lifecycle Management in the Managed Service Provider Model
Atlanta, Georgia Â– September 17, 2002, OuterBounds Technologies, Inc. (www.outerbounds.com), an end-to-end Application Service Provider and provider of enterprise desktop management solutions, today announced that Nexus Management has selected EmpirumÂ® PRO Suite to enhance their Enterprise Management Systems (EMS) strategic workstation management initiative offering. By leveraging Empirum with NexusÂ’ Integrated Secure Communication Solution (ISCS) VPN technology, Nexus Management will remotely manage their customerÂ’s PC Lifecycles, including operating system installations, software distribution, application updates and desktop disaster recovery, creating a new dimension to their managed services offering.
Nexus ManagementÂ’s service offerings consist of proactive network support, helpdesk support, remote network monitoring, and desktop support. Empirum will add remote functionality to the EMS desktop support feature, virtually eliminating on-site visits to locations for desktop maintenance. The unattended features of Empirum will reduce on-site support costs and reduce support response times for Nexus ManagementÂ’s EMS clients.
The EmpirumÂ® PRO SuiteÂ’s robust features will automate the PC Lifecycle Management of Nexus ManagementÂ’s clients. With Empirum, Nexus Management can remotely perform unattended operating system installations, electronic software distribution, and automatic installations of critical updates. Empirum will provide an automated software management infrastructure as well, complete with hardware/ software asset discovery and disaster recovery, including personal settings and data, controlled from a centralized management console.
Â“After a review of 25 desktop management software packages, Nexus Management selected EmpirumÂ® PRO Suite because it offered the most practical solution to remotely manage our client desktop environments,Â” said Shad Mortazavi, EMS Team Manager for Nexus Management. Â“EmpirumÂ’s ability to effectively perform unattended operating system installations and its policy driven application distribution environment made the ideal solution for our initiatives. Empirum is a key component which solidifies our strategic initiative to provide a powerful and scalable solution to control software distribution, application management, and systems management to our customers remotely.Â”
"Nexus Management is an excellent example of how Empirum helps managed service providers and large enterprises to provide a cost-effective method for maintaining highly responsive user services," said Allen Cohen, Vice President of Sales and Marketing of OuterBounds Technologies. "With Empirum, Nexus Management will reduce operating costs and reduce problem resolution time, passing the benefits of automated PC Lifecycle Management to their customers. We are extremely pleased to have Nexus Management as our customer and look forward to working with them on future projects.Â”
About OuterBounds Technologies
OuterBounds Technologies, headquartered in Atlanta, Georgia, is a full service Application Hosting and Professional Services Firm specializing in complete end-to-end solutions. Offerings include IT outsourcing, ISV hosting solutions, PC-Lifecycle Management including Electronic Software Distribution. OuterBounds Technologies provides turnkey solutions by aggregating best-of-breed technologies and services to provide mission-critical application delivery over any connection to any destination.
About Nexus Management
Nexus Management, Ltd. is an information technology service provider with offices around the world. Founded in 1989, the company offers a complete range of strategic consulting and technical support services, including remote and on-site IT support, network management and monitoring. Nexus also provides round the clock helpdesk services. Nexus support teams utilize the best of breed software and hardware to ensure consistent quality and reliability in all IT support services.
Nexus Sales and Marketing Department
Phone: 207 799 8235