Winzip 11.2 installation error
Hi you guys,
in my 11.2 winzip i wanted to change shortcuts to another folder. My installation then stopped and rolled back. To find the problem i changed step by step different things. Where i found the problem: addmenugroup in the property table set to 0 and then the installation stops again and rolled back without remarkable failure.
Any idea?? would appreciate if anybody can give me a hint. I am using orca and installshield, xp.
greetings
Corinna
in my 11.2 winzip i wanted to change shortcuts to another folder. My installation then stopped and rolled back. To find the problem i changed step by step different things. Where i found the problem: addmenugroup in the property table set to 0 and then the installation stops again and rolled back without remarkable failure.
Any idea?? would appreciate if anybody can give me a hint. I am using orca and installshield, xp.
greetings
Corinna
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Answers (7)
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Posted by:
AngelD
15 years ago
Why not just change the Shortcut.Directory_ column value to ProgramMenuFolder or whatever folder you like to install the shortcut too.
Posted by:
Corinna
15 years ago
Hi @ll,
maybe you find this interesting.
The answer from winzip computing:
[blockquote]Hello Corinna, Thank you for the additional information. That one particular customproperty (ADDMENUGROUP) has only recently been discovered to bedefective in WinZip 11.2. A change to the WinZip programming involvingdiscerning Unicode folder names causes this install issue. The only workaround I can offer at this time is to leave theADDMENUGROUP set to '1' and only customize the other settings. Youcould, then set a startup script to delete theC:\Documents and Settings\All Users\Start Menu\Programs\WinZip folder. I'm sorry you have had to deal with this situation. Please let me know if you have any further questions. --Bill Glenister, WinZip Technical Support[/blockquote]So i know this is not my fault. I need to find an other solution for i cannot make such a script in my company. Maybe i wait until next version or i use the previous.
Thanks for your help so far :)
Corinna
maybe you find this interesting.
The answer from winzip computing:
[blockquote]Hello Corinna, Thank you for the additional information. That one particular customproperty (ADDMENUGROUP) has only recently been discovered to bedefective in WinZip 11.2. A change to the WinZip programming involvingdiscerning Unicode folder names causes this install issue. The only workaround I can offer at this time is to leave theADDMENUGROUP set to '1' and only customize the other settings. Youcould, then set a startup script to delete theC:\Documents and Settings\All Users\Start Menu\Programs\WinZip folder. I'm sorry you have had to deal with this situation. Please let me know if you have any further questions. --Bill Glenister, WinZip Technical Support[/blockquote]So i know this is not my fault. I need to find an other solution for i cannot make such a script in my company. Maybe i wait until next version or i use the previous.
Thanks for your help so far :)
Corinna
Posted by:
AngelD
15 years ago
Hi Corinna,
As you seems to know about direct table editing why not leave the ADDMENUGROUP property as-is and just change the "shortcut" directory to your preferred location?
As you seems to know about direct table editing why not leave the ADDMENUGROUP property as-is and just change the "shortcut" directory to your preferred location?
Posted by:
Corinna
15 years ago
Hi AngelD,
i tried your hint, but it does not work. The installation always fails, when i try to put the shortcuts in my new directory.
I now use version 11.1 and have no such problems.
thanks so far :)
i tried your hint, but it does not work. The installation always fails, when i try to put the shortcuts in my new directory.
I now use version 11.1 and have no such problems.
thanks so far :)
Posted by:
AngelD
15 years ago
Corinna,
I had a look at version 11.2 and seems to be that WinZip (or who ever is doing their installation) is overdoing everything as usual and not using the build-in Windows Installer functions.
If I analyzed their custom action (named DoFixHelpMenu) correctly they install the shortcuts through this CA and not from the populated Shortcut table entries. Yes, the CA bounce out if the Shortcut.Directory_ column value is changed.
Just prevent the DoFixHelpMenu custom action from being executed in the InstallExecuteSequence table and then you should be safe to change the Shortcut.Directory_ column.
I had a look at version 11.2 and seems to be that WinZip (or who ever is doing their installation) is overdoing everything as usual and not using the build-in Windows Installer functions.
If I analyzed their custom action (named DoFixHelpMenu) correctly they install the shortcuts through this CA and not from the populated Shortcut table entries. Yes, the CA bounce out if the Shortcut.Directory_ column value is changed.
Just prevent the DoFixHelpMenu custom action from being executed in the InstallExecuteSequence table and then you should be safe to change the Shortcut.Directory_ column.
Posted by:
anonymous_9363
15 years ago
ORIGINAL: AngelDThis is becoming more common, for some inexplicable reason....
If I analyzed their custom action (named DoFixHelpMenu) correctly they install the shortcuts through this CA and not from the populated Shortcut table entries.
Posted by:
AngelD
15 years ago
Ian,
One must wonder why.
They run a custom action which executes "C:\Program Files\WinZip\WINZIP32.EXE" /nodesktop /nostartmenu /nomenugroup /autoinstall which sounds similar to the EXE "command line" installation. Are WinZip trying to hide that they are installing a legacy setup from an MSI?
One must wonder why.
They run a custom action which executes "C:\Program Files\WinZip\WINZIP32.EXE" /nodesktop /nostartmenu /nomenugroup /autoinstall which sounds similar to the EXE "command line" installation. Are WinZip trying to hide that they are installing a legacy setup from an MSI?
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