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Scripting Question


Windows 10 upgrade from 1803 to 2004

08/06/2020 2132 views

Hi all

We start with our pilot and migrating user from Windows 10 1803 to 2004.

We have created a Windows 10 2004 Managed Installation and we have with a few user problem to install the update.

We have DELL 7490 und 7390 2 in 1 .


Unter C:\$WINDOWS.~BT\Sources\Panther\setuperr.log we see this error msg:

2020-08-06 11:55:52, Error                 MOUPG  CMoSetupOneSettingsHelperT<class CEmptyType>::GetSettingsParameters(209): Result = 0x8000000A

2020-08-06 11:56:13, Error                 CSI    00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #10# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = acc ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:13, Error                 CSI    00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #9# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:28, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002]

2020-08-06 11:56:28, Error                 MOUPG  CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3

2020-08-06 11:56:28, Error                 MOUPG  CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3

2020-08-06 11:56:28, Error                 MOUPG  CSetupManager::ExecuteInstallMode(839): Result = 0x800705BB

2020-08-06 11:56:28, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(409): Result = 0x800705BB

2020-08-06 11:56:29, Error                 MOUPG  CSetupManager::Execute(294): Result = 0x800705BB

2020-08-06 11:56:29, Error                 MOUPG  CSetupHost::Execute(433): Result = 0x800705BB

2020-08-06 11:56:37, Error                 MOUPG  CMoSetupOneSettingsHelperT<class CEmptyType>::GetSettingsParameters(209): Result = 0x8000000A

2020-08-06 11:56:50, Error                 CSI    00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #38# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = b08 ('\REGISTRY\MACHINE\SYSTEM\Setup'), vn = [l:7 ml:8]'Compact', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:50, Error                 CSI    00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #37# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:31]'\Registry\Machine\SYSTEM\Setup\', vn = [l:7 ml:8]'Compact', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:51, Error                 CSI    00000003 (F) STATUS_OBJECT_NAME_NOT_FOUND #68# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = b1c ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'), vn = [l:23 ml:24]'BaseBuildRevisionNumber', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:51, Error                 CSI    00000004 (F) STATUS_OBJECT_NAME_NOT_FOUND #67# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:63]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\', vn = [l:23 ml:24]'BaseBuildRevisionNumber', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:52, Error                 CSI    00000005 (F) STATUS_OBJECT_NAME_NOT_FOUND #80# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysQueryValueKey(flags = 0, key = b20 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]

2020-08-06 11:56:52, Error                 CSI    00000006 (F) STATUS_OBJECT_NAME_NOT_FOUND #79# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]

2020-08-06 11:57:16, Error                 DU     DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057

2020-08-06 12:00:28, Error                 CONX   Unable to get message handle 80092009 c:\windows\system32\drivers\tap0901.sys


2020-08-06 12:00:33, Error                 CONX   0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll]


2020-08-06 12:01:25, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Suspend(1253): Result = 0xC1800104

2020-08-06 12:01:25, Error                 MOUPG  CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3

2020-08-06 12:01:25, Error                 MOUPG  CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3

2020-08-06 12:01:26, Error                 MOUPG  CSetupManager::ExecuteInstallMode(868): Result = 0xC1900208

2020-08-06 12:01:26, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(410): Result = 0xC1900208

2020-08-06 12:01:27, Error                 MOUPG  CDlpTask::Cancel(982): Result = 0xC1800104[gle=0x00000003]

2020-08-06 12:01:27, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::CheckInitialized(237): Result = 0x8000000A[gle=0x00000003]

2020-08-06 12:01:27, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class ICompatAction> > > >::Cancel(163): Result = 0x8000000A[gle=0x00000003]

2020-08-06 12:01:27, Error                 MOUPG  CDlpTask::Cancel(1033): Result = 0x8000000A[gle=0x00000003]

2020-08-06 12:01:27, Error                 MOUPG  CDlpManager::Reset(1662): Result = 0x8000000A[gle=0x00000003]

2020-08-06 12:01:27, Error                 MOUPG  SetupManager: Reset WinDlp State failed with error [0x8000000A][gle=0x00000003]

2020-08-06 12:01:27, Error                 MOUPG  SetupManager: Failed requested cleanup: [0x8000000A][gle=0x00000003]

2020-08-06 12:01:28, Error                 MOUPG  CSetupManager::Execute(295): Result = 0xC1900208[gle=0x00000003]

2020-08-06 12:01:28, Error                 MOUPG  CSetupHost::Execute(433): Result = 0xC1900208[gle=0x00000003]


Have anybody the same problem? Have anybody an idea what the problem can be?
it is interesting that it worked for various users.

Cheers



Answer Summary:
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Answer Chosen by the Author

0

In this case was the problem an old Trend Micro Version. 

Under C:\$WINDOWS.~BT\Sources\Panther\CompatData_2020_08_06_12_01_25_3_006f0018.xml you see which SW create the problem.

<Programs>

<Program Name="Trend Micro Worry-Free Business Security" Id="0006cad96a2e5505e5338e217885eedb0cd500000904" IconId="tmlisten.exe_88f9b1e96a75cfa0">

<CompatibilityInfo BlockingType="Hard" StatusDetail="UpgradeBlock"/>

<Link Target="https://go.microsoft.com/fwlink/?LinkId=2083777" Value="Weitere Informationen"/>

<Action Name="ManualUninstall" DisplayStyle="Text" ResolveState="NotRun"/>

</Program>

</Programs>


After updating all TM Agent Version ( https://downloadcenter.trendmicro.com/index.php?regs=nabu&clk=tbl&clkval=5276 ) we can now run the upgrade.


Cheers

Answered 08/10/2020 by: DeepM
Senior White Belt

All Answers

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0

can you describe the MI you created?
According to your words it seems to work on some machines. Is this correct? Or did I misunderstoood you?

Answered 08/06/2020 by: Nico_K
Red Belt

  • We have used this guide https://www.itninja.com/blog/view/windows-10-feature-update. Right. It works on some machines.
    For example. We start with 15 machines. All have the same build Windows 10 1803 Enterprise. 10 Machines were successful and 5 not.
    • This content is currently hidden from public view.
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0

Please give this method a try and let me know how it goes: https://www.itninja.com/blog/view/windows-10-out-of-date-build-report-install-script


My team uses this in production for every feature update and it has worked well.


Edit: One way to narrow down whether it's KACE causing the failure or the machine's environment would be to run the upgrade manually (see the link I sent you, you would just run the .cmd file as admin locally on the machine). If it still does not work, then you know that it's something system-related. What I've found that works to resolve system-related failure issues include:


1. Update all drivers to the latest version

2. Copy the folder with the installer to the local machine.

3. msconfig -> Services tab -> Check box to "Hide all Microsoft services" then "Disable all", reboot, and try again using the local administrator account


If neither work, try launching command prompt as administrator and:

dism.exe /online /cleanup-image /restorehealth

Once that completes, run:

sfc /scannow

Answered 08/07/2020 by: RyanTech
Senior Yellow Belt

  • Hi,
    Many thanks for the link. We will take a look.
    I think we found the problem.

    Log:
    <Programs>
    <Program Name="Trend Micro Worry-Free Business Security" Id="0006cad96a2e5505e5338e217885eedb0cd500000904" IconId="tmlisten.exe_88f9b1e96a75cfa0">
    <CompatibilityInfo BlockingType="Hard" StatusDetail="UpgradeBlock"/>
    <Link Target="https://go.microsoft.com/fwlink/?LinkId=2083777" Value="Weitere Informationen"/>
    <Action Name="ManualUninstall" DisplayStyle="Text" ResolveState="NotRun"/>
    </Program>
    </Programs>
    </CompatReport>

    We will update Trend Micro today and try it again. Let see if it works.

    Cheers
    • Glad you were able to find the cause. We've had a similar issue with our anti-virus in the past.
0

at the end of October, Windows 10 version 1803 represented 13.6% of 90,000 Windows 10 PCs it surveyed. The May 2019 Update, version 1903, rose 11% to 56.6%, making it the most widely adopted version of Windows 10. The Windows 10 October 2018 Update, version 1809, accounted for a quarter of all devices.

Answered 08/10/2020 by: prince0052
Senior Yellow Belt

 
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