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02/23/2018 1368 views
I am using KACE SDA v5.1.84 to capture and deploy Windows 10 Enterprise build 1709. It captures and deploys no problem. The issue I am running into is regular user accounts are very slow to load programs, menus, settings, and other Microsoft-based software. I can load chrome and other third party software quickly without issue.

Has anyone else seen this before? The only way I was able to get around it was by deploying 1607. I'd rather not use a 2 year old build for our Windows 10 rollout.
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  • We use Windows 10 Enterprise 1709 and have not experienced any slowness for our users.
  • We saw this on our 1703 builds and saw the same thing when we built the 1709 image.

    We have fixed it using the following commands to delete a few files.

    rmdir C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache /s /q
    rmdir C:\Users\Default\AppData\Local\Microsoft\Windows\WebCache /s /q
    del C:\Users\Default\AppData\Local\Microsoft\Windows\WebCacheLock.dat /s /a /f /q
    • That worked, Ryan. Thank you so much!
    • Is this a one time permanent fix or do you have to run these commands every so often?
      • We run it once as part of the imaging task. Never needed to run again after.
    • Thanx for the info.
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All Answers

2
Could this perhaps be due to a Windows Update which was installed? It may be a good idea to verify whether or not updates are being applied to this version which are causing issues.
Answered 02/26/2018 by: darst16
Senior White Belt