what drivers does kace pull

If a system model driver is not in kace what driver does it pull automatically. I.E  i have dell latitude 3510 that is not kace. what drivers would it pull. Bc when I use scripting image its puts a generic drivers. But when i use imaging component it puts drivers but I dont know which one 

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Answers (5)

Posted by: Nico_K 3 months ago
Red Belt

If the system is in the driver feed (and you downloaded it) the drivers from it are copied to c:\windows\drivers
If the system is not in the driver feed Windows injects its own drivers.
Since you have an image it has already drivers in c:\windows\drivers which are used. These drivers were injected on the system which you have put the image from (the drivers are not injected during the process)

Posted by: Ckunik 3 months ago
Yellow Belt

ok Im asking this because Im using issues with audio, i have multiple computers that the speakers dont switch to headphones, updating the drivers dont help. (this issue has to due with the imaging part)

if I use the scripting part I have no issue. But if the correct drivers are in driver feed it works. 

Posted by: Ckunik 3 months ago
Yellow Belt

i dont think windows put there own drivers because it works with scripting image and there are no drivers their 

Posted by: TheITNooB 3 months ago
Orange Belt

I had similar issues with a laptop recently when I accidentally imaged before adding my drivers to the feed.

You might want to check your K2000 /SDA driver feed again for the drivers and download it from there. They should be available to download.
 Library > Driver Feed > 3510


Otherwise if you dont have them you can always download the driver pack and manually add them in. Assuming its the Latitude 3510 and not the Precision 3510

Posted by: Ckunik 3 months ago
Yellow Belt
@theITNoob your right if the drivers are it doesn't work. I had to reimage the pc?  did you? because even adding the drivers didn't help  

  • Yes after downloading the available drivers from the driver feed I did a reimage to apply the correct drivers. I believe you will also have to 'recache all drivers'
    Settings > Appliance Maintenance > Recache All Drivers button

    From there you should boot the laptop back into k2000 to reimage

    also worth noting i see that the available latitude 3510 drivers in k2000 are version A02 (atleast in my feed). The link i posted above is A04. You can also try downloading that pack to a 3510 and seeing if that updated pack resolves your audio driver issue? - TheITNooB 3 months ago

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