Supporting Windows Question
usb conflict with scanners
An odd issue and wondering if anyone else has experienced this. We have systems with scanners attached and if the user connects an ipod or camera the system is using the ipod or camera as the scanner in what ever application they are scanning into. Meaning we had a user connect their ipod and start to scan and the application scanned in the names of the artist and not the documents in the scanner hopper?
In windows 7 the user only needs to unplug the ipod or camera but windows xp remove the other device and also replug in the scanner.
So far 2 of our applications have done this. I'm going to check and see if Adobe Acrobat has this same feature.
Any suggestions would be greatly appreciated.