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Hello,

This is the command I use to uninstall Sygate:
MsiExec.exe /x{405B593A-7D30-4649-980C-D01607995887} /qn

However, during the uninstall process, it prompts for an uninstall password. How I can pass the password on to this command line? Any recommendation is greatly appreciated.

Thanks!
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Have you checked to see if a property is used for the password, if not see if you can remove the action that prompts..
Answered 10/19/2007 by: Tone
Second Degree Blue Belt

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I'm trying to find the same answer. I didn't see a property, but I see a custom action that calls a "setaid.dll" file.
Answered 10/22/2007 by: raveangel
Yellow Belt

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I worked with the Sygate product about a year ago. Memory is getting a bit fuzzy, on that version we had to disable the uninstall password via the management console before we could push the uninstall command.
Answered 10/22/2007 by: Bladerun
Green Belt

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Maybe your Sygate administrator (or the person who manages the firewall client app on a server level) knows of a password..? I know of an option within the app. to lock the user interface with a password.. Probably the same password, in which case, i do believe Bladrun is on track with this one.. :P
Why want to lock the console, if you're going to remove/replace the app anyways..? :)
Answered 10/23/2007 by: neo2000
Purple Belt

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I do have the uninstall password and I'm also able to turn off password protection from the Sygate server. I'm just looking for a way to include the password in the uninstall script so I can leave password protection enabled.
Answered 10/24/2007 by: johnl
Yellow Belt

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