Best Practices Question

Transfer Attachment from one ticket to another

10/15/2015 698 views
Hey All,

I don't know if anyone has done this before, but I am working on a multiple queue process for HR new hire tickets.  One thing that I was wondering about was transferring an attachment of the new hire's picture as a comment to other queues.  I haven't spent too much time on it because of deadlines for this project.  

I don't really need the SQL for it, but would love to know if anyone has done it, so I know if it is possible or not.  If anyone has done it, I would love to know.
0 Comments   [ + ] Show comments


All Answers

I found this link here from Dell, but it seems that it puts the wrong link in the history.  My guess is that this won't work.

Answered 10/15/2015 by: zgillette
Second Degree Green Belt

This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ