Software Deployment Question
Software is downloaded and extracted but msiexec not called
I‘ve been searching here and on Google but haven‘t found an answer yet. Sorry if this duplicates a similar question.
I‘m trying to deploy Filemaker Pro 16 with a MI. The downloaded installer is an exe that when run creats a folder with the following structure
+- Setup.exe (not the same as the downloaded installer)
+- Filemaker Pro 16.msi
+- (other files)
+- (more files)
I zipped the content of the top folder, so setup.exe is at the root of the zip.
I uploaded the zip in the MI and entered the manual command
msiexec.exe /qn /i "Filemaker Pro 16.msi" /l fm.log AI_... (some parameters for the installation like license code etc.)
When I run this MI i get the messages from kace that the installation is about to start, when I click "continue" the zip is downloaded and extracted but the msiexec.exe command is not called and no msiexec log is created. Finally i get the finished installation message from kace agent.
The downloaded software is not removed regardless wheter i say so in the MI.
If I tell the MI to not remove the downloaded software i can enter the above command in a terminal on the client and the software is installed as expected (minus Bonjour - i‘ll deal with that later). I also get a log file.
What am i doing wrong here?
Thanks for your help
edit 18. Sept 2018
Installation Command - Manual
This software will be installed via:
msiexec.exe /qn /l* "C:\Windows\Temp\FMdwnld.log" -i "C:\ProgramData\Quest\KACE\downloads\160\FileMaker Pro 16\Files\FileMaker Pro 16.msi" AI_USERNAME="User" AI_ORGANIZATION="Acme" AI_LICENSEKEY=aaaaa-bbbbb-ccccc-ddddd-eeeee-fffff-ggggg AI_LANGUAGE="German" AI_APPLICATIONUSERS="AllUsers" AI_SHORTCUTS=0 AI_REGISTRATION=0 AI_SKIPDIALOG=1 AI_DISABLEUPDATENOTIFY=1 AI_DISABLEVERSIONNOTIFY=1
This software will only be installed on the following operating systems: (edit)
Win 10 Education x64 (10.0.10240)
Win 10 Education x64 (10.0.17134)
Win 10 Ent N x64 (10.0.17134)
Win 10 Ent x64 (10.0.10240)
Win 10 Ent x64 (10.0.16299)
Win 10 Ent x64 (10.0.17134)
Win 10 Home x64 (10.0.17134)
Win 10 Pro Education x64 (10.0.17134)
Win 10 Pro x64 (10.0.14393)
Win 10 Pro x64 (10.0.15063)
Win 10 Pro x64 (10.0.16299)
Win 10 Pro x64 (10.0.17134)
Community Chosen Answer
Your msiexec command has a -i not a /i.
You might be better off creating the zip file on a Windows machine, like you said, it shouldn't matter, but it is something to test. Also, I would recommend creating your zip with just the contents of the Files folder, all of the installation files should be in that directory. Be sure to select those files, right click, Send To, Compressed Folder. That will place the MSI file in the c:\programdata\quest\kace\downloads\160 folder and your msiexec.exe can reference it without the path (e.g. /i "FileMaker Pro 16.msi") That will also eliminate issues with the special characters in the Extras folder, because they won't be included in the zip file.