KACE Product Support Question

Software inventory

01/30/2017 445 views
Hello all,

I have a company specific program that is listed in software but shows zero for devices.  I know for a fact it is installed, but I am not seeing it listed.  How can I force it to check or what do I need to do in order to get it to work.

Please forgive the silly question, I am new to KACE and have not really been trained yet.

1 Comment   [ + ] Show comment


  • Keep in mind that on the K1000 the software inventory is version specific. Also, are you using a custom inventory rule to detect the software? If so, the rule might not be correct.
    • 7.0 broke a lot of custom inventory rules.

All Answers

First i think you should know about software inventry.
Software inventry:Inventory management software is a computer-based system for tracking inventory levels, orders, sales and deliveries. It can also be used in the manufacturing industry to create a work order, bill of materials and other production-related documents.
Answered 01/31/2017 by: jonsnow
Green Belt

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