Silent installation error for Bussiness objects crystal reports

Question

Hi
 
 I have a exe and a patch exe for that but when i tried for silent installation for that patch exe given then i got some rumtime error as below message :
 stating that this application has requested runtime terminate in an unsual way
 please contact application support team for more information

please suggest what can be the problem or alternative solution for the same.
 
 is it right approach for installing sequence patches one by one for it...

Answer

what does the log say?

Answer

IIRC, BO extracts MSIs so I imagine that any patch would be an MSP.
 
 Consequently, the best option is to create an Administrative Installation Point with the MSI, patch the AIP and then install on the client machines.

Answer

hi
 
 Even i tried with silent installation with arguments called "exe - install" and it works properly but now when i uninstall using command "exe -uninstall" then it agains tries to install the same and not uninstall why this should happen any idea...??
 
 yes regarding admin installation means you meant to say admin installation for main MSI and then sequence wise patch installation.
 because in this case i have main exe extracting msi and later on 2 patch exe's so first patch extracts 4-5 msp's...

Answer

you need to patch your distribution msi with all the msp files. To do this first make an Administrative Install Point (AIP) of the msi, using the msiexec.exe /a <msi path> command.

The resulting network source will contain an msi that you then have to patch using the command msiexec.exe /p <path to msp file> /a <path to AIP msi file>

This will result in an msi that incorporates all the patch data and you can use to install with a single command.

PJ

Answer

hi
 
 Ok thanks for this but one query as u said msiexec /p "path to msp file" means i have 2 patch exe with me so i have to try this twice one after another or how
 
 as i am not aware of this m doing first time...also after admin installation i will get msi in extracted temp folder itself...
 
 still i will try first and let you but please clarify my above doubts....

Answer

I dont' think the setup exe switches your using are valid.
 
 does this help:
 
 http://resources.businessobjects.com/support/communitycs/TechnicalPapers/businessobjects_enterprise_xi_release_2_chf_installation_and_deployment_guide.pdf
 
 What Peiter explained is the best way to go about it though, forget about the exe

Answer

No my query is i have 2 exe which extracts pacthes so as peter mentioned path to msp file means path to that extracted pacthes or the patch exe 
 how should i go for this ..please provide the solution...

Answer

In order to apply the patches, the EXEs must extract them. I'm guessing they'll get dumped in %TEMP%. Grab them from there and copy them somewhere safe. Then you can apply them to your AIP.

Answer

ok but apart from this i need to know that suppose i have 1 msi and then need to apply two patch exe and then finally again 1 msi so in this case if i try this way:
 
 installing 1st msi then silently installng first patch exe and then is it nessecary to check silent uninstalltn after that for 1st patch as i wll be installing other patch n then msi and then if to check uninstallation i will uninstall this last msi....
 
 how should i go if this then my exe -install cmd line is working fine..please suggest..

Answer

you don't get it. you don't install the msi, you have to create an AIP, and applied the patches to that. this will give you a full msi that will be used for installation. see previous posts for instructions.

Answer

No i got that AIP installing means my question is the same on that if instead of patching i go by this way like as i explaines so even that is fine as i concern more on silent installation so m asking that uninstallation silently individually is not nessecary thts it.

Answer

uninstallation silently individually is not nessecary
  
 correct.
  
 The advantage of the method I described is that you have one centrally located patched source for all your installations. You don't have to patch all the clients separately. Both installation and uninstallation are done like any msi. Once the patches are applied to the AIP source, you can just install the MSI, and it will install everything in one go.
  
 PJ

Answer

yes true but what i found out is first msi installation then silent installation for 2 patch exe and done which is easiest way...

Answer

now when i am installing a vendor msi am getting dll file failed to register but evn tried doing regsvr32 registration but still same error..
 
 what can be the problem .

Answer

the following error check...pls suugest the solution for the same.
 
 SelfRegModules: File: crlov.dll, Folder: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\
 
 log file m getting this when tried to install vendor msi and treid to register it but after that also not working.error goes only when i remove that dll entry from selfreg table...but is this the solution as its a vendor msi

Answer

DLLs normally fail to register when one or more of their dependencies are missing. 
 
 Drop the offending file onto Dependency Walker (free from MS and another tool without which you will struggle to do this job properly). It will highlight any missing dependencies. You can ignore "errors" connected with dynamically-loaded libraries (MPR.DLL is one such which crops up often).

Answer

as the scab man says, you need to determine why the file is not registering, simply removing it from the selfreg table (why is a vendor using this table) is not a solution

Answer

yes true but i did the same using dependency walker got 3 files i copied in reuqired folder and then using regsvr32 tried to register but still i got same error..
 
 and m getting this as for many dll say if for to check i remove that dll from selfreg n try then again m getting same error for other dll havng entry in self reg table... how should i go for this n i m installing this msi which i got as extracted from given exe(which is basically hot fix for this)

Answer

i copied in reuqired folderWhich folder? If the dependencies aren't in the same folder as the dependee or on the PATH, the registration will still fail.
 
 BTW, I'd not noticed it in the past when transforming BO so I'm stunned to learn that HP is using the SelfReg table!

Answer

I'm working on BusinessObjects Enterprise XI and there's loads of selfreg entries and 42 thousand files - Rubbish
 
 If I were you I'd start again get yourself a clean machine read the vendor documentation and make sure you have all prerequisites installed.
 
 Create and patch you AIP and try to install.
 
 Just copying missing files willy nilly probably wont help you. They might depend on something too!!

Answer

i checked that as dll files required are in diff means system folder so i copied it in folder whre this dll file is getng copied n then register still the same..
 
 please suggest any better idea

Answer

I am already on my way wherein i installed my msi then silently installed 2 patch exe properly and then finally am tryng to find install way for hotfix given which extarcts MSI and other things....there for that last msi m getng error...really tough to check whats the problem

Answer

You cannot fail to have noticed the entreaty in my signature: why not do what it advises and use ProcMon to help diagnose the problem? It will tell you exactly what's going on. Don't forget to filter any unnecessary processes, though, otherwise the output window quickly gets unwieldy.

Answer

I'm out........

Answer

No worries but finally i tried to silently install the same again and it work great sorry for the truoble i should have tried it earlier ...
 thnks all for suggestions

Answer

again one problem when i uninstall msi and also then the hotfix then also i check that files which are getng installed not getn removed whereas control panel entry gets removed....can anyone suggest why this is happening ?? [:(]

Answer

If you have followed the instructions you have been given to date, you will have ended up with a patched AIP, meaning that the resulting MSI is patched. Therefore, there is no need to uninstall the patch (indeed, most patches are marked as uninstallable) since it will by definition have become part of the package.
 
 If you're persisting in patching clients individually, why bother asking for advice if you're going to ignore it?

Answer

Sorry but it has been told to me to follow silent installations since patching causes many problems and its tedious also...
 
 so tell me if please you can that the way i did n finally installed hotfix(update) silently so in that case if i uninstall main msi all 2 patches get removed but remains with hotfix and even after that i silently uninstall it but why then bussiness objects folder remains not getng removed..
 
 cn u please throw a light of help on this .

Answer

it has been told to me to follow silent installations since patching causes many problems and its tedious alsoPriceless! Thanks for providing the best laugh of the week.
 
 I'm fed up wasting my time with this. As per Timmsie, I'm out.

Silent installation error for Bussiness objects crystal reports

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Silent installation error for Bussiness objects crystal reports

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